Serving all of Brevard County, FL
October 21, 2020

How to Avoid HVAC Gimmicks

How to Avoid HVAC Gimmicks

How to avoid HVAC gimmicks

Although the industry is full of hard-working, honest and ethical professionals…there are still some bad apples out there that take advantage of customers.

Here are a few ‘gimmicks’ and scams to keep a watchful eye out for…

1. Unnecessary Replacement of Parts
Parts do break down over time. However, a few indications you might be getting duped include: multiple broken parts at once, quoted cost of parts makes buying a new system vs. repair an option, parts are well within the warranty period. If something seems ‘off’, getting a second opinion never hurts. After all, we offer free quotes.

2. An Offer You Can’t Refuse
Be wary of offers that seem too good to be true, such as a free tune-up. Often these ‘bait and switch’ tactics are used to upsell other services, identify ‘problems’, cut corners, or include ‘hidden fees’.

3. Always Insist on a Written Agreement
Some unscrupulous contractors will say “it should come in around $X”. When the time comes for a bill, the amount is much higher than anticipated. Always get terms in writing.

4. The Age-old Refrigerant ‘Recharge’ Gimmick
AC units virtually never need a ‘recharge’ unless there is a leak. Don’t even accept this service for free as its usually a sneaky way to get on a customer’s good side for future service calls.

5. Up Front Cash Payment Requested
This is less of an issue with well-established brands, but we still always suggest to NEVER give a cash payment (especially upfront). Use a CC or check so you have a record and proof of payment for services rendered.

Posted On:
October 21, 2020


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